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General and commercial questions

Where can I go as consumer?

For FRITEL products:

If you live in Belgium, for all questions and observations, technical as well as commercial, you can turn to:

 J. van Ratingen nv

Stadsheide 11

B-3500 Hasselt (Belgium)

e-mail : info@vanratingen.com

 

 

For product of all other brands (only applicable in Belgium):

For all questions and observations, technical as well as commercial, you can turn to:

J. van Ratingen nv

Stadsheide 11

B-3500 Hasselt (Belgium)

e-mail : info@vanratingen.com

Where can I order spare parts?

For FRITEL products:

Do you live in Belgium?

You can order the spare parts directly from your sales point. If you don’t remember your sales point, or if it doesn’t exist anymore, you can turn to our After Sales Service:

 J. van Ratingen nv

Stadsheide 11

B-3500 Hasselt (Belgium)

e-mail : info@vanratingen.com

 

 

For product of all other brands (only applicable in Belgium):

You can order the spare parts directly from your sales point. If you don’t remember your sales point, or if it doesn’t exist anymore, you can turn to our After Sales Service:

 J. van Ratingen nv

Stadsheide 11

B-3500 Hasselt (Belgium)

e-mail : info@vanratingen.com

 

Where can I find a sales point in my area?

For FRITEL products:

Do you live in Belgium?

You can consult the data base with the FRITEL sales points as well as the sales points of all our other brands online.

Go to www.fritel.com /contact /where to buy? 

Enter your postal code.

 

You didn’t find what you were looking for? Contact us on info@vanratingen.com, with your postal code or address and the article in demand. We will rapidly provide you with the requested information.

 

      For product of all other brands (only applicable in Belgium):

You can consult the data base with the FRITEL sales points as well as the sales points of all our other brands online.

Go to www.fritel.com /contact /where to buy? 

Enter your postal code.

 

You didn’t find what you were looking for? Contact us on info@vanratingen.com, with your postal code or address and the article in demand. We will rapidly provide you with the requested information.

 

Where can I find a user manual/spare parts list?

The user manuals/spare parts lists of all our products can be consulted and downloaded on www.fritel.com/support/downloads